Welcome to AmRong. By accessing our website, placing an order, or using our services, you agree to comply with the following Terms & Conditions. Please read these terms carefully before using our services.

1. About AmRong

AmRong offers a range of food products, including dried mango, amchur powder, aamshotto, mango pickles, sugarcane jaggery powder, dry fruits, and snacks.

Product availability may vary from time to time.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However:

• Product colors or appearance may vary slightly from displayed images.
• Natural food products may vary in taste, texture, color, or appearance.
• Product availability may change without prior notice.
• We reserve the right to correct errors in product information or pricing.

3. Orders

When you place an order with AmRong:

• You must provide accurate and complete contact and delivery information.
• An order is considered confirmed only after it has been accepted by AmRong.
• We reserve the right to cancel or reject an order where necessary, including cases of incorrect pricing, product unavailability, or suspected fraudulent activity.
• Customers may be contacted to verify order details before delivery.

4. Pricing and Payment

All product prices are displayed in Bangladeshi Taka (BDT), unless otherwise stated.

Prices may change at any time without prior notice. Any applicable delivery charges or additional fees will be communicated during the ordering process.

We may offer different payment methods depending on availability.

5. Delivery

We aim to deliver orders within the estimated delivery timeframe provided at the time of purchase.

Delivery times may vary due to:

• Location
• Weather conditions
• Traffic or transportation issues
• Public holidays
• Courier-related delays
• Other circumstances beyond our reasonable control

Customers are responsible for providing a correct and reachable delivery address and phone number.

6. Cancellation

Order cancellation requests should be made as soon as possible after placing an order.

Once an order has been dispatched or handed over to the delivery service, cancellation may no longer be possible.

7. Returns and Refunds

Due to the nature of food products, returns may be subject to specific conditions.

If you receive:

• A damaged product
• An incorrect product
• An expired product
• A product with a significant quality issue

Please contact AmRong as soon as possible after receiving the order.

We may request photographs, order details, or other information to verify the issue before providing a replacement, refund, or other appropriate resolution.

8. Food Allergies and Dietary Responsibility

Customers are responsible for reviewing product information and informing themselves about ingredients and potential allergens before consuming any product.

If you have a food allergy, intolerance, or specific dietary requirement, please contact us before placing your order.

9. Promotions and Discounts

AmRong may offer promotional campaigns, discounts, or special offers from time to time.

Promotions may have specific terms, validity periods, product restrictions, or quantity limitations. AmRong reserves the right to modify or discontinue any promotion where necessary.

10. Intellectual Property

All content available on the AmRong website and official platforms, including logos, brand names, product images, text, graphics, and other materials, belongs to AmRong or its respective owners.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without prior written permission.

11. Website Use

You agree not to use our website or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

We reserve the right to restrict or terminate access to our services where we reasonably believe that these Terms & Conditions have been violated.

12. Limitation of Liability

AmRong will make reasonable efforts to provide accurate information and reliable services. However, we are not responsible for delays, interruptions, or circumstances beyond our reasonable control.

Our liability, where applicable, will be subject to applicable laws and regulations.

13. Changes to These Terms

AmRong may update or modify these Terms & Conditions from time to time. Any changes will be posted on this page with an updated Effective Date.

By continuing to use our website or services after changes are posted, you acknowledge the updated Terms & Conditions.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us: